Reserving a spot for a guest

Have someone visiting? Make sure to reserve a spot for them!

Reserving a space for a guest is simple - and you can either reserve a new spot for your guest or add the guest to an existing reservation.

When reserving a new spot for a guest, the process is mostly the same as reserving a spot for yourself — up until you choose who's parking there.

To get started, head to the Park tab, then:

1. Tap Find Parking.

2. Search for and select a space.

3. In the “Who’s parking?” section, choose Someone Else.

4. Tap Send Link.

5. Send the link to whoever you're reserving the space for. A space can only have one guest, so send the link to only one person.

Here's a quick video showing that process:

While the video above shows sending the link via text, you can also send it through any other messaging app. Just hit Copy, then paste it there!

If you already have a reservation for a spot you want a guest to use, you can add them to the reservation.

• On the Park tab, tap on the spot.

• Tap on who is parking.

• Select Someone Else.

• Tap Send Link.

If you already have a guest on a spot, you must first change Who's Parking there back to yourself, save, and then select Someone Else to invite the new guest.

Once your guest receives your invite link, they need to tap on it to confirm the reservation. 

• If the guest has never used Parkade before, they'll be prompted to download the app, create an account, and enter their vehicle details.

• If the guest already has a Parkade account and has the app downloaded, they only need to log in and confirm the vehicle they're parking in the spot.

Once the guest confirms the spot, they can view details about the spot, report problems, and even cancel the reservation if it's no longer needed. You also can control the reservation, since you're the primary reservation holder.

In most cases, no. You need to make reservations for someone who is not a direct member of your building with access to your property's Parkade group. Here's a quick video showing what a guest without access sees once they cancel a reservation made for them (or once that reservation is over).

Notice that instead of seeing a "Find Parking" button, guests see an "Add parking lot" button.

If your building has in-app gate access enabled, your guests can open the gate themselves! They will see the same Open Gate button in the app that you see once the reservation starts.

If your building does not have in-app gate access enabled, refer to your building's specific rules for how guests are allowed inside. In most cases you need to escort your guests into the parking area yourself.