How to get paid when someone reserves your spot
Tap on Account -> Payouts to:
Add or change the bank account you receive payouts to
See your balance
Transfers your funds
Payouts can only be issued to bank accounts and debit cards connected to bank accounts.
When payments are available
For reservations less than 30 days, payments will be available to be transferred 48 hours after the end of the reservation or after the payment is successfully processed.
For reservations longer than 30 days, payments will be available 48 hours after the end of each monthly period. For example, if someone reserves your spot monthly starting on July 1, you'll receive your first payment around August 1, and then around the 1st of each following month.
Transferring payments
Once you have money in your balance, to transfer it to your payout account, just tap the Transfer Balance button. The money will be sent to your connected bank account or debit card, and should be available within 2-3 business days. For example, if you initiate a transfer on a Thursday, it should show up the next Monday or Tuesday.
Payout FAQs:
Can I apply earnings from my payout to my parking spot rentals?
Funds cannot be applied directly to payments for different parking spots or used as credits for existing reservations.
Why do I have to add my payout account if I already have a payment method set up?
Stripe, our payment processor, has two different types of accounts.
Customer Accounts are what are used for making payments TO Parkade.
Connected Accounts are what are used for making payments FROM Parkade
These two accounts are separate in Stripe. This is for legal and regulatory purposes. Because of this, accounts added to one are not automatically added to the other.
It's been a few days and I don't see my payout. What's going on?
Once you initiate a payout in the Parkade app, we send the money to your Stripe connected account. From there, Stripe will automatically distribute those funds to your selected account in 3 business days. Weekends and holidays can potentially slow this down.
Can I see the status of my payout somewhere?
You can access the Stripe account used for issuing payouts by going to https://connect.stripe.com/express_login and entering the email associated with your account.
Does Parkade send out tax forms?
If your account qualifies, you will be notified via email (coming from Stripe) about any tax obligations or forms.
You can review information on 1099-K forms including reporting thresholds here: https://www.irs.gov/businesses/understanding-your-form-1099-k.
Where can I view the total amount I earned this year?
You can view your total earnings for the year on Stripe. https://connect.stripe.com/express_login

