What happens if someone stays past the end time of their reservation?
Every reservation made on the Parkade platform either has or eventually will have an end time.
For firm end date reservations — for example, 5 p.m. Monday to 9 a.m. Tuesday — the end time is clear from the start. For flexible end date reservations, there is no set end date when the reservation begins, but eventually the spot owner or the renter will set an end time.
Per Parkade's Terms of Service and Community Standards, renters should vacate the parking spot they've rented by the end time of the reservation. For example, if the reservation ends at 9 a.m., the spot should be empty by 9 a.m. This helps ensure the next person who uses the spot will find it available.
Parkade sends notifications to renters 15 minutes before the end of their reservation as a reminder that the reservation is coming to an end. If more time is needed, renters can book more time if the spot is still available.
However, if a renter does not vacate the spot by the end time of their reservation, they may be subject to penalty fees or towing. Parkade strives to warn vehicle owners that their car is parked beyond the end time of their reservation and may issue penalty fees along with warnings.