Reasonable accommodations

Parkade works with your building management team to handle reasonable accommodation requests related to parking.

If you have a request for a reasonable accommodation related to parking, please submit that request in writing (when possible) and include Parkade and your building management team in your request.

Your building management team is ultimately responsible for any reasonable accommodation requests. If the request relates to parking and is approved, they will work with our team to implement those changes.

Yes, as a part of your request you can ask for a specific spot. Please keep in mind that the spot may not be guaranteed, since another resident may have requested that spot as a part of a previous reasonable accommodation request. We will work with you and your building manager to find a space that works best for you.

No, you are not restricted to only accessible parking spaces when making a reasonable accommodation request. You can request a space that is most suitable for your needs.

If your request for a specific space is approved, Parkade will generally assign the space to you in the app.

Parkade makes reporting problems with your space easy — just tap on your spot in the app, then tap Report Parking Problem. We'll guide you through a quick reporting process, and you can select a temporary spot while we sort out the issue with your assigned space.

Unfortunately, we cannot guarantee another nearby space will be available. That said, we will work with your management team to ensure the vehicle in your space is removed as soon as possible.

If your request is approved, Parkade will work with your service provider/caregiver team to set them up with access to Parkade.