Supported payment methods

Parkade supports payments with credit and debit cards, Apple Pay, and bank accounts (also called ACH payments). Google Pay is supported when booking on the web, but not in the Parkade app.

Your financial information is of the utmost importance to us, and we take the protection of your payment information seriously.

Payment information is stored with Stripe, and never on Parkade's side. Stripe is trusted by major corporations worldwide with financial information, and your data is securely stored on US-based servers. You can read more about Stripe's security policies here: https://docs.stripe.com/security.

To add a bank account in the Parkade app, tap Account → Payment Methods, then tap "add bank account" to get started. There are two different ways to connect and verify your bank account: instant verification and microdeposit verification.

Instant verification links your bank account to Parkade by using your online banking login credentials. This information is never stored on Parkade's servers. The instant verification process is done through Stripe, and securely connects your bank account to make payments to Parkade.

To use instant verification, just tap Confirm when asked if you would like to connect your account, then find your bank in the list of options. Once you select your bank, you will be taken to that bank’s secure login portal to provide your credentials.

If you don't see your bank in the list of options, or if you would rather not provide your login credentials, you can instead use microdeposit verification

Microdeposit verification is also done through Stripe –  you provide basic information about your bank account in the app, and then you help manually verify your account.

To start this process, tap "verify manually instead" beneath the Confirm button. You will need to provide:

• The full name on your bank account

• The routing number of your account

• The account number of your account

After you tap submit, Stripe will deposit and withdraw microdeposits (usually one or two cents) in your account. These usually take 1-3 business days to process.

Once you receive those microdeposits, you need to use them to verify your account in the app by tapping on Account → Payment methods. Tap your bank account (which should be listed as “pending”), then tap "Verify."

Find the four-character code that is associated with your microdeposits. This will be in the statement description of the microdeposits, and usually looks like "SMXXXX" (XXXX is the code you will use). Enter that code in the app, and you'll be all set!

If you receive an error message such as "microdeposits have been blocked" when trying to connect your bank account, please reach out to our team at hello@parkade.com with details about what message you received and what you were trying to do when you received it.

Payments made by credit/debit card, Apple Pay, or Google Pay will include a 3% service fee.

To avoid this fee in the app, you can pay with a bank account. Reservations made by web cannot be paid for with a bank account.