Billing

Whenever you set a payment method in the Payment Methods section to be default, that makes it default only for new reservations made after that chang...

Parkade supports payments made through credit and debit cards, Apple Pay, and bank accounts (also called ACH payments). Google Pay is supported when b...

We understand that sometimes you won’t be able to pay for a reservation on time. In situations where we can’t collect the payment for your monthly par...

Bilt and similar rent payment platforms can be configured to act like bank accounts, and they are not blocked by Parkade. However, we do not recommend...

Each reservation made through Parkade is a separate transaction. There are no account balances maintained in our system, and we cannot apply a payment...

When you cancel or modify a reservation in line with our cancellation and refund policies, or if we manually refund a charge, the time it takes for a ...

There are two sources of charges from Parkade: Charges related to reservations, when you pay for a parking spot. Charges related to penalty fees. In b...

If you have any questions about a charge from Parkade, please reach out to us at hello@parkade.com . Our team can help explain charges from Parkade. ...