What are the community standards for using Parkade?

Sharing parking requires a foundation of shared expectations for those participating. This guide outlines the core tenants owners and renters should rely on to share parking successfully.

Respect

Both owners and renters should respect each other and abide by the rules (and spirit) of the agreement. Renters should arrive after the start of their rental and depart before the end time. For owners, ensure the spot is open and available during the committed dates/times.

Renters, overestimate the time you’ll need the space. It’s better to book too much time than not enough.

Safety

While most parking spots are the same, some can be unique. Owners should think carefully before sharing a spot that could be dangerous to park in or likely to cause parkers to damage their vehicle if they are unfamiliar with it.

Renters should be cautious and aware when entering a parking environment you’re unfamiliar with, and expect the unexpected: pedestrians, cyclists, or anything else that might interact with your vehicle.

As a renter, if you cause any damage with your vehicle, email hello@parkade.com as soon as possible.

Reliability

Life happens, and we understand plans may change. For both owners and renters, a change in plans can impact the person you’ve agreed to share parking with, so try your best to avoid negatively affecting others.

Parkade has a defined cancellation policy that protects the interests of both renters and spot hosts and differs slightly depending on the length of the reservation. The policy can be read in detail here.

Spot hosts should keep their spot’s calendar up to date to avoid issues, but if anyone needs to cancel a short-term reservation more than 15 minutes past the start time (or needs to change a long-term reservation due to exceptional circumstances), email hello@parkade.com. We'll do our best to help the situation.

Honesty

Honesty and integrity are key to sharing parking. If you’re using Parkade to rent a spot, you should use that spot to park a vehicle, and only for parking. Don’t store things in the spot, and don’t perform vehicle maintenance or sleep in your vehicle while it’s parked. If you have unusual parking needs — such as, parking an RV — communicate that to the spot owner in the Notes section of your parking request or immediately after booking.