Living at Santa Monica
Welcome to Parkade! Please read our guide here to get started.
Logging in
At most buildings, we integrate with their systems to automatically create accounts for residents, using email addresses and phone numbers that the bu...
Checking your parking spot
You may already have a parking spot assigned to you, especially if you’re in a building that starts using Parkade. You likely would have already recei...
Setting up your account
Once you’re logged in, there are just a couple more steps to take. Add your vehicle: Tap on Account. Tap on Vehicles. Add any vehicle you’ll park in s...
Reserving a spot
If you need to reserve a spot: Tap “Find parking.” Select “short term” or “monthly,” depending on how long you’ll need the spot. Select the start and ...
Paying for a spot
For short term reservations, you’ll be charged at the time you reserve. For monthly reservations, you’ll be charged for the first month when the reser...
Adding a guest to a spot
If you need a parking spot for a guest, you can either add them to an existing reservation or create a new reservation for them. To add a guest to an ...
Canceling a spot
You can cancel a reservation depending on what type of reservation it is and whether or not it has started. You can cancel a short term reservation or...
Reporting a problem with a spot
If someone else is parked in a spot you reserved or there is some other issue with the spot, report it to us using the app. How to report a problem wi...
Hosting your spot
When you have a reserved spot, you can make that spot available for other people in your building to use. In the Host section of the app, you can set ...