Parkade just launched at my condo. How do I use the app?

Edited

If you’re using Parkade at an apartment or office, see this article instead.

A beginner's guide to renting parking, sharing your spot, and getting your account set up.

New to Parkade? This is the article for you! 

If you've never used Parkade before, and your building has started to use the app, read on for everything you need to get started.

Signing up

Generally, most tenants whose buildings start using Parkade will receive an invite link from their building (or from a resident) to start using the app.

Didn't get an invite? Just download the app and type in your building's address. You may have to wait to be approved by the property management team.

Sharing your spot

During the signup process, Parkade will ask you for some basic information about you (name, email, connection to building, etc).

If you want to share your parking spot with others — it's optional, but easy! — you'll need to add your spot to Parkade. You may be asked to add your spot during sign up, or you can go to the Host tab, tap Spots, then tap "Add a spot."

When you add your spot, you'll be asked for the spot number, the price of your spot if you make it available via the calendar, and when your spot is available for others to book. Need to change this information later? See how easy it is:

More information on pricing options can be found here.

Making your spot available

For those sharing their spot, the calendar feature is key. You can make date/time ranges available for others to book your spot, and let them book it instantly. When you set available times, your spot MUST be vacant during those times, since people will be able to book with no notice, even in the middle of the night.

To read more about making your spot available or adding blocks of unavailable times, read this Help Center article.

Renting/borrowing a spot

Renting or borrowing (if it's free) a spot is super easy with Parkade. Just tap Find Parking, select the dates and times you're looking for a spot for (we recommend estimating extra time!), tap Search, and then see what spots are available.

You can pay with a credit or debit card, Apple Pay, or even your bank account.

Canceling

Cancellation rules, who can cancel, and when they can cancel vary slightly depending on whether you've reserved a spot short-term (fewer than 45 days) or long-term (more than 45 days).

Read our cancellation page for the most up-to-date information.

Long-term rentals

Not sure how long you'll need a spot? That's fine! Long-term rentals are fully supported with the Parkade app. Parking is billed monthly, and cancelable at any time.

Read more about how long-term, monthly parking works for parking hosts or for renters.

Getting paid

You made your spot available for booking and received your first reservation. Now, when do you see that money in your bank account? Generally, it's going to be 48 hours after the end of the reservation or 48 hours after each month, but read this Help Center article for more detailed information.