Parking
Have a question about reserving a spot for yourself or guests?
General
What happens when someone stays beyond the end of their reservation?
Per Parkade's Terms of Service and our Community Standards , renters should vacate the parking spot they've rented by the end time of the reserva...
Flexible vs Firm Reservations
At some of our managed properties we offer two different types of parking leases: flexible end date and fixed end date. Flexible end date leases are ...
How do I reserve a spot for a guest?
Reserving a space for a guest is simple! The process is mostly the same as reserving a spot for yourself — up until you choose who's parking there. To...
How do I search for a specific type of spot?
After searching for a parking spot in the app, you can apply filters to search for spots of specific types. By default, all spot types will be selecte...
Residential / Office / App
How does monthly parking work for renters?
Want to book a monthly parking spot in your building? Parkade has you covered. When searching for parking and picking a duration, you can select "Mont...
How can I cancel a reservation and receive a refund?
While the basics of cancellations are covered in our Reservation Terms, this page covers some of the details on how and when a reservation can be c...
Public Parking / Web
How do I change my parking spot?
Your chosen parking spot is tied to your reservation. In order to change your parking spot, you will need to end/cancel your existing spot reservation...
How can I edit the start or end time of a reservation?
Start times cannot be edited once a reservation is created. If you need to adjust the start time of your reservation, whether short- or long-term, y...