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  1. Open gates with the app
    Edited 23 days ago
    At some locations, you can use the Parkade app to …
  2. How to use web booking
    Edited 2 days ago
    At some lots, you'll see a Parkade sign with …
  3. I changed my default payment method, but a different one was charged.
    Edited 4 months ago
    When you select a new payment method as default in …
  4. How to cancel a hosted reservation
    Edited 5 months ago
    If someone created a reservation in your hosted spot, but …
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Parking Problems

Information about Parkade's enforcement policies and practices.
Reporting Problems
How to report a vehicle in your spot and other problems
Edited 5 months ago
On rare occasions, there may be a problem with a spot you rented. The spot might be too small for a large vehicle, an unauthorized car might be in the...
What happens after I report someone in my spot?
Edited 5 months ago
When you report a vehicle is parked in a spot you reserved, we typically take a couple of actions:  If the vehicle is registered with us : We immediat...
Enforcement
Enforcement rules and policies
Edited last month
As outlined in our Terms of Service and Reservation Terms, Parkade and your building reserve the right to have your vehicle towed or issue penalty fe...
How to avoid penalty fees and towing
Edited 5 months ago
At buildings where Parkade enforces parking, we reserve the right to tow your vehicle immediately if you do not have an active, valid reservation fo...
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